This guide is only for Yclas Self Hosted!

Have you seen this page?

Internal server error occured

Don’t worry, probably it is not that complicated as it may seem!

How to see what’s the error about?

You need to log in at your Panel > Tools > Logs, then you will see something like:

System logs eshop test

Here are the error logs that happened in the application and a bit of explanation of what’s going on.

  • If you can’t access your panel probably your MySQL server is gone. Contact your hosting provider.
  • If you can’t access your site contact your hosting provider as well.


If you can’t access your error log follow those steps:

  • Open in your editor /oc/bootstrap.php (accessed from file manager or FTP)
  • Search for === ‘reoc.lo’ and replace it with !== ‘reoc.lo’
  • Now you should see the error with some debug information in the footer
  • Revert the changes on the bootstrap.php file

If you still don’t see any error at your logs, you can check the error log at your hosting.

In your cPanel it’s located at Home > Logs > Error Log. If you are the admin of your server you can type:

sudo tail -f /var/log/apache2/error.log or similar to see all the errors