Your profile and the member area
Change your name, email, picture and password on your marketplace, and find your way around the member area your members use - My Listings, favourites, messages and more.
Everyone who signs up on your marketplace, including you, has a profile and a personal member area. This is where members manage their own listings, favourites, messages and payments, and change their details and password.
As the owner you have two separate accounts, each with its own profile:
- Your account on your marketplace (this guide): the administrator account you use to sign in to your site and its admin panel. Members see its name and picture next to anything you post.
- Your Yclas account on yclas.com: used for your plan, billing and support tickets. See Your Yclas account settings.
Open your profile
- From the admin panel: click your picture in the top-right corner and choose Edit profile, or press Ctrl K (⌘ K on a Mac) and choose Edit profile.
- From your site: sign in, open the account menu in the header and choose Edit profile.
Your profile opens in your site’s own design, not in the admin panel, because it’s the same page every member uses.
The labels below are the ones used by the Nova theme, the default for new sites. Other themes show the same options with a slightly different layout.
Change your details
The Edit Profile section has:
| Field | What it’s for |
|---|---|
| Name | Shown on your listings and your public profile. |
| The address you sign in with and where your site’s emails go. | |
| Phone (or Mobile phone number) | Your phone number. It’s called Mobile phone number when two-step login by SMS is on, because the codes are sent there. |
| Location | Shown when your site uses locations. |
| Address | Your address. When maps are on, Locate me fills it in from your device and a map is shown on your public profile. |
| Description | A few words about you, shown on your public profile. |
| Extra fields | Any user custom fields the site has, such as a company name or Whatsapp Number. |
| Receive digest emails | How often to get a summary of new listings: Never, Daily, Weekly or Monthly (only when digests are on). |
| Subscribed to emails | Whether you receive the site’s newsletters. |
Click Update to save.
Change your profile picture
In Profile pictures, click Select to choose an image, then Upload. Square images work best (400 × 400 pixels). If you upload several, use Make Primary on the one to show and Delete to remove the others.
Change your password
In Change password, type the new password in New password and again in Repeat password, then click Update.
Forgotten your password? Click Forgot password? on your site’s login page and we’ll email you a link to choose a new one. Locked out completely? See Locked out of the admin panel.
Other sections
Depending on what your site has switched on, the profile page also has:
| Section | Shown when | What it does |
|---|---|---|
| 2 Step Authentication | Two-step login is on | Ask for a code from an authenticator app at each login. We recommend it for administrators. |
| Stripe Connect | Stripe Connect is on | Connect a Stripe account to get paid for sales. |
| Escrow Pay | Escrow payments are on | Connect an Escrow.com account. |
| Instagram Connect | The Instagram integration is on | Link an Instagram account. |
| Subscription | Membership plans are on | The member’s current plan. |
The member area
The menu in the member area (and in the account menu in the site’s header) gives every member:
| Link | What’s there |
|---|---|
| My Listings | Their listings, with Edit, mark as sold, deactivate or activate, promote and Stats. See How members post a listing. |
| My Favorites | Listings they’ve saved. See Favourites. |
| Messages | Conversations with other members (when messaging is on). See Messaging between members. |
| My Payments | Everything they’ve paid for on your site (shown once they’ve made a payment). |
| My Sales | What they’ve sold through checkout (when PayPal for sellers or Stripe Connect is on). |
| Transactions | Their eWallet balance and movements (when the eWallet is on). |
| Subscriptions | Email alerts they’ve set up for new listings in a category or location. |
| Edit profile | The page described above. |
| Public profile | How other people see them: name, picture, description and their listings. |
| Logout | Signs out. |
The account menu also has a Panel link. For you and your team it opens the admin panel; for ordinary members it opens My Listings.
Change your email address carefully: it’s also the address you sign in with. If you’re the only administrator and lose access to that mailbox, you can’t reset your password yourself.
Related guides
- A tour of the admin panel — the admin panel and how it differs from the member area.
- Your Yclas account settings — your profile, billing details and security on yclas.com.
- Manage users — edit other members’ profiles as an administrator.
- User custom fields — add your own fields to members’ profiles.
Updated 7 October 2026 · Suggest an edit