Comments on listings and posts

Public comments let visitors ask questions and discuss a listing, a blog post or an FAQ answer in the open, so the next visitor sees the answer too. Yclas doesn’t have its own comment system; it shows comments from one of two free services:

Disqus, which works on listings, blog posts and the FAQ. Visitors comment with a Disqus or social media account, or as guests if you allow it, and you moderate everything in your Disqus dashboard.
Facebook comments, which works on listings and blog posts. Visitors comment with their Facebook account.

You can use either or both. If both are set up, both comment boxes are shown.

For private questions between buyers and sellers, use messaging instead. For star ratings, see Reviews and ratings.

Add Disqus comments

Create a free account at disqus.com and add your site there. Choose a shortname (Disqus also calls it your website name or site ID), for example mymarketplace.
In your admin panel, go to Add-ons and open Disqus.
Enter the shortname in the places you want comments: Disqus for advertisements, Disqus for blog and Disqus for FAQ. You can use the same shortname in all three.
Click Save.

Leave a field empty to keep comments off in that place. Yclas adds the Disqus code for you; you don’t need to copy anything from Disqus.

Moderation, spam filtering, guest comments and comment notifications are all set in your Disqus dashboard, not in Yclas.

Add Facebook comments

Create an app at developers.facebook.com and copy its App ID.
In your admin panel, go to Add-ons and open Facebook.
Paste the App ID into Facebook comments.
Click Save.

Facebook comments then show under every published listing and blog post, in the language your visitor is browsing in. Moderate them from your Facebook app’s comment moderation tools.

Where comments appear

Where	Disqus	Facebook
Listings	With Disqus for advertisements	With Facebook comments
Blog posts	With Disqus for blog	With Facebook comments
FAQ page and each question	With Disqus for FAQ	No

Comments only show on published listings and posts. The blog and FAQ must be switched on in Add-ons for their comments to appear.

Let sellers turn comments off

You can let sellers choose whether their own listing accepts comments. Create a listing custom field with the reserved name commentsdisabled; when a seller ticks it, their listing shows no comments. See Special-purpose fields.

Tips

Comment services load extra code from Disqus or Facebook on every page that shows comments, which slows the page a little. Switch them on only where you’ll actually answer comments.
Decide who answers: questions under listings are usually for the seller, who needs to be signed in to Disqus or Facebook to reply.
If your site asks for cookie consent, remember that both services set their own cookies.

Messaging between members — private conversations.
Reviews and ratings — star ratings for listings and sellers.
Blog and FAQ — switch them on first.