Help Centre

Coupons

Create discount codes for featured listings, pay to post, plans and other extras, share them with a link, and import or export them in bulk.

Coupons are discount codes members type at checkout, such as SUMMER20 for 20% off. Use them to win back sellers, reward your best members, run a launch offer or give partners a free featured listing.

Coupons work on everything members pay you for: featured listings, bring to top, pay to post, membership plans and eWallet top-ups. They don’t apply to items sellers sell with Buy Now.

Create a coupon

  1. Go to Settings › Coupons and click + New coupon.
  2. Fill in the form (see the table below).
  3. Click Create coupon.
Field What it does
Coupon code What members type at checkout, for example WELCOME10. Each code must be unique and can’t be changed later.
Applies to Any product, or one product only: Post in paid category, Top up ad (bring to top), Featured ad, Add money (eWallet), or one of your membership plans.
Discount Choose % for a percentage off, or your currency for a fixed amount off, and enter the value. A 100% discount makes the purchase free.
Valid until The coupon works until the start of this day. To include the last day of a promotion, pick the day after.
Uses left How many times the coupon can still be used in total, across all members. Each paid order uses one.

Always enter a discount. A coupon saved with no percentage and no amount makes the purchase free.

The coupon list shows each coupon’s discount, product, uses left and end date, with a status: Active, Expired, Used up or Inactive.

Edit or pause a coupon

Click a coupon’s code to edit it. You can change everything except the code. Switch off Active to pause a coupon: inactive coupons are refused at checkout. Click Save changes.

To give a coupon more uses, raise Uses left.

Delete coupons

  1. Click the coupon’s code to open it.
  2. Under Delete coupon, click Delete coupon and confirm.

Coupons are deleted one at a time; there’s no button to delete them all at once. You rarely need to: a coupon that has expired, is used up or is switched off is refused at checkout, so old coupons do no harm. To stop a large batch, for example codes from a finished campaign, let them run out on their Valid until date, or set that date to today when you create them.

How members use a coupon

Members have three ways to apply a code:

  • At checkout. The checkout page shows a coupon box whenever you have at least one active coupon. The member types the code and clicks Add.
  • With a link. Add ?coupon=CODE to any link to your site, for example https://your-site.com/?coupon=WELCOME10. The coupon is remembered for that visitor and applied at their next checkout. Ideal for newsletters and social posts.
  • From a widget. Add the Coupon widget in Design › Widgets so members can enter a code from any page.

A coupon that doesn’t exist, has expired or has no uses left is refused with Coupon not valid, expired or already used.

The discount is taken off before VAT is added. If the discount brings the price to zero, the member clicks Click to proceed instead of paying.

Import and export coupons

Use import when a partner gives you a list of codes, or to create many coupons at once.

  1. Click Download example on the Coupons page to get the sample file.
  2. Prepare a CSV file with this header row and one coupon per line: name,id_product,discount_amount,discount_percentage,number_coupons,valid_date,status
  3. In Import coupons, choose the file and click Upload.
Column What to enter
name The code.
id_product Empty for any product, or a product number: 1 pay to post, 2 bring to top, 3 featured, 7 eWallet money. Membership plans use their own plan number (100 or above).
discount_amount / discount_percentage Fill in one of the two.
number_coupons Uses.
valid_date End date as YYYY-MM-DD.
status 1 active, 0 inactive.

Files can be up to 1 MB and 10,000 coupons. Export CSV downloads all your coupons in a spreadsheet file.

To generate many unique single-use codes at once (for example 500 codes for a printed flyer), the bulk generator at /oc-panel/coupon/bulk on your site creates random 8-character codes with the discount, product and end date you choose.

Updated 7 October 2026 · Suggest an edit