Shipping costs and pickup

When members sell with Buy Now, sellers usually need to charge for delivery. Two custom fields with reserved names handle it: shipping adds a shipping cost to the checkout, and shipping_pickup lets the buyer choose to collect the item for free instead.

Add a shipping cost

1. Go to Listings › Custom Fields and create a field.
2. Enter shipping as the Name (exactly this, in lower case) and choose Money or Number Decimal as the Type.
3. Give it a clear Label, such as Shipping cost, and choose the categories it applies to (or none for all).
4. Click Create field.

Sellers now enter a shipping cost when they post. At checkout the buyer sees the item price and the shipping as separate lines, and pays the total.

Shipping is charged once per order, whatever the quantity. A buyer who orders three units of a listing with a price of 20 and shipping of 5 pays 65.

Offer pickup

1. Create another field in Listings › Custom Fields.
2. Enter shipping_pickup as the Name and choose Checkbox as the Type, with a label such as Pickup available.
3. Click Create field.

Sellers tick it on listings that buyers can also collect. At checkout, those buyers choose between Shipping (with the seller’s shipping cost) and Customer Pickup (free), and the total updates. Pickup only shows when the listing also has a shipping cost.

Ask sellers to say where and when items can be collected in their listing, or add a buyer_instructions field so the details go out in the purchase email. See Special-purpose fields.

Good to know

• Leaving the shipping field empty, or 0, means free shipping.
• Shipping is in the listing’s currency, like the price.
• Shipping is included in the amount any VAT for sellers is calculated on, and in the seller’s payout.
• The fields only affect purchases made with Buy Now. On a classifieds site without Buy Now, they show on the listing as information.

Related guides

• Let members sell with Buy Now — payments to sellers.
• Custom fields — field types and options.
• Special-purpose fields — every field name with a special meaning.