Help Centre

General settings

A reference for every section of Settings › General, from your site name and moderation mode to listing types, sign-ups, business sellers, time zone and date format.

Available on all plans (mobile apps on Marketplace)
  • Settings › General holds the settings that shape your marketplace, from site name and moderation to sign-ups, time zone and search.
  • Change what you need, then click Save changes in the bar at the bottom.
  • A switch marked Set by Yclas support for your site is locked: ask Support to change it.
  • Month names in the date format are always English, so use a numeric format on other-language sites.

Settings › General holds the settings that shape your whole marketplace: what it is called, how new listings go live, who can see it and sign up, how dates and money look, and how search works. This page goes through the sections in the order the panel shows them. Some sections only appear with the Nova theme, or once a feature is on.

Change a setting

  1. In the admin panel, go to Settings › General.
  2. Use the list of sections on the left to jump to the part you need, or scroll.
  3. Change the setting.
  4. Click Save changes in the bar that appears at the bottom of the page.

Every field on the page is saved together, so you can change several settings and save once. If you try to leave with unsaved changes, the panel warns you first.

A switch that says Set by Yclas support for your site is locked. Ask us through Support to change it.

Your site

Setting What it does
Site name The name of your marketplace. It appears in the header when you have no logo, in page titles and browser tabs, and in the emails your site sends. It can’t be empty.
Site description One or two sentences about your marketplace, used as the description of your home page in Google results and when people share your link. A counter shows the length: keep it under 160 characters, because Google cuts off longer descriptions.
Start page The page visitors see when they open your address: the Home page (default), All listings, or Users (the list of members).
Contact page text Shows one of your pages above the form on your contact page, for example your opening hours or address. Choose Deactivated to show the form on its own.

The name your emails come from is a separate setting, Sender name in Email settings. New sites start with the same name in both. If you rename your marketplace here, change the sender name too.

Write the site description for people, not for search engines: say what members can buy or sell and where. A description stuffed with keywords looks like spam in Google’s results.

Directory

Site type chooses what your marketplace is: Classifieds (the default), Directory (businesses) or Both. Directory and Both add business listings (opening hours, services, social links), events, claims and quote requests on top of your classifieds. See Run a business directory.

Once you choose Directory or Both and save, the section also shows where everything that comes with it is managed:

Row What it is
Business details The fields a business fills in on its listing. Custom fields opens them.
Claims People asking to take over a business listing, with how many are waiting. Claims opens the list.
Quote requests Requests visitors send from a business listing, and whether businesses pay for them. Leads opens the list; Pricing in Make money sets the price.
Business seller accounts Whether business accounts are on. The link jumps to the Business sellers section.

Listing types

With the Nova theme, Listing types gathers the kinds of listing your site offers besides a fixed-price ad:

Setting What it does
Auctions Sellers can list an item for bidding. Once on, a link opens the bidding rules. See Auctions.
Vehicles pack Key specs, similar vehicles, compare, a finance calculator and a vehicle search on listings with a make or model. Once on, a link opens the finance calculator defaults.
Property pack Floor plans on listings, a mortgage calculator and a property search section. See Property and jobs packs.
Jobs pack Apply with a CV on job offers, the applications list, and job search and Post your CV sections. Once on, a link opens Job applications. See Property and jobs packs.

The packs are off unless your site was created for that kind of marketplace. Newer sites have auctions on.

How new listings go live

The moderation mode decides what happens after a member clicks to publish a listing. Pick one of six options:

Option What happens
Post directly Listings go live as soon as they are posted.
Moderation You approve each listing before it goes live.
Payment Listings go live once the poster pays.
Email confirmation The poster confirms by email, then the listing goes live.
Email confirmation and moderation The poster confirms by email, then you approve.
Payment and moderation The poster pays, then you approve.

The payment modes charge the price you set on each category. Moderation explains the approval queue, and Categories shows how to set a price to post.

Access and privacy

Setting What it does
Maintenance mode Shows visitors a “back soon” page while you keep working on the site. See Maintenance mode.
Private site Only signed-in members can see the site. When it is on, Private site page lets you show one of your pages to signed-out visitors instead of your site. See Private site.
Hide from search engines Asks search engines not to crawl or list your site. Leave it off on a live marketplace. See Search engine visibility.
Cookie notice Shows a bar telling visitors that the site uses cookies. See Cookie consent.
Ask for cookie consent Visitors choose which cookies they accept; analytics and ad code only load after they accept. Replaces the cookie notice. See Cookie consent.
Privacy & data for users Members can download their data and delete their account themselves.
Report this listing Visitors report a listing with a reason, and you decide in Reports. See Reported listings.
Terms pop-up Visitors must accept the page you choose (usually your terms of use) before they can use the site. See Terms of use and age alert.

Sign-ups

These settings control who can create an account. Sign-up and login settings explains each one in detail.

Setting What it does
Verify email addresses New members have to confirm their email address after registering.
Allowed email domains Only addresses on these domains can sign up, for example yourcompany.com for a staff marketplace. Separate domains with commas. Leave it empty to allow everyone.
Blocked email domains Addresses on these domains can’t sign up. Separate domains with commas.
Block email subdomains Blocks addresses on subdomains, such as name@mail.example.com, which spammers often use.
Blocked email addresses Individual email addresses whose messages your contact forms drop, one per line.

To ask new members whether they’re private or a business, see Business sellers below.

Regional

Setting What it does
Country The country the phone number field starts with, so members don’t have to pick their dialling code. Choose None to leave it blank.
Time zone The time zone of your marketplace. See below.
Date format How dates are written across your site. See below.
Price format and Decimal places How prices are written: currency symbol, its position, separators and decimals. See Currency and price format.
Distance units Metric or Imperial. Distances, for example “5 km from you” when auto-locate is on, use these units.

Time zone

Every date and time your site shows or records follows this setting: when a listing was published or expires, order and payment dates, reviews, forum replies and blog posts. If replies on your forum seem to come from the future, or listings expire at odd hours, the time zone is wrong.

Pick the city that shares your time zone, for example Europe/Madrid for Spain or America/New_York for the east coast of the United States. Daylight saving time is handled for you.

Date format

The date format uses letter codes. The field shows how today’s date looks with the format you saved, so you can check it before and after you change it.

Code Means Example
d Day with a leading zero 07
j Day without a leading zero 7
m Month as a number with a leading zero 10
n Month as a number without a leading zero 10
M Short month name Oct
F Full month name October
y Two-digit year 26
Y Four-digit year 2026
H:i Hours and minutes, 24-hour clock 14:30

Some common formats:

Format Shows
d-m-y (the default) 07-10-26
d/m/Y 07/10/2026
m/d/Y 10/07/2026
j F Y 7 October 2026
d-m-Y H:i 07-10-2026 14:30

Any other character, such as -, /, . or a space, is shown as it is.

Month names written with M or F are always in English, whatever the language of your site. If your site isn’t in English, use a numeric format such as d/m/Y.

Languages

Setting What it does
Multilingual Lets visitors switch your site between several languages, and files each listing under the language it was posted in.
Languages The language codes visitors can choose from, separated by commas, for example en_UK,es_ES. It appears when Multilingual is on.

Read Multilingual sites before you switch this on: it changes which listings each visitor sees. To change the main language of your site or edit its wording, see Language and translations.

Sharing

With the Nova theme, Share buttons makes the Share button on a listing offer WhatsApp, Facebook, Telegram, X and copy link, with a picture of the listing. When it is off, your site shows the older ShareThis buttons.

Setting What it does
Search descriptions Search also looks for the words in listing descriptions, not only in titles. Members find more, but results are less precise.
Pick several categories and locations Visitors can pick several categories and locations at once in the search form.
Sort locations A to Z Lists locations in alphabetical order everywhere, ignoring the order you set on the Locations page.
Saved searches Buyers save a search and get an email when a new listing matches. See Saved searches and alerts.

AI search and listings from a photo are switched on the AI page, not here. See AI features and allowances.

Sign-in and contact

Email sign-in links on every theme and, with the Nova theme, Listing drafts, the WhatsApp and Telegram buttons on listings, and Phone numbers for signed-in visitors only. See Sign-up and login settings.

Business sellers

Business accounts for dealers and shops, and the rules that go with them:

Setting See
Business accounts, Approve business accounts, Imports can add categories and locations Business sellers
Ask the account type at sign-up, Name of the private type, Name of the business type, Only business accounts can post Private and business accounts

The section also has Sales dashboard for every seller (see Sales dashboard for sellers) and, on some plans, Seller storefronts (see Seller storefronts).

Trust & safety, messages and notifications

  • Trust & safety: verification requests, two-sided reviews and earned badges, plus Double-blind reviews after a deal when reviews are on. See Reviews and ratings and Verified members.
  • Messages (when messaging is on): Offers in chat. See Make an offer.
  • Notifications: Web push notifications for new messages, search alerts and members’ listings.

Mobile apps

With the Nova theme, Mobile apps has the iOS and Android apps switch for your own branded apps, included in the Marketplace plan. Once the apps are on and saved, it also has the Apple Team ID and Android signing certificate fingerprints your apps need, and a link to set up push notifications to the app.

Advanced

Only change these if you know what they do.

Setting What it does
API key The key apps and scripts use to work with your site through the REST API. Treat it like a password.
Code in the page head and footer Moved to Design › Custom code. See Add code to the head and footer.
Ads.txt The contents of your ads.txt file, which ad networks such as Google AdSense ask for. The link under the field opens the live file. See Banners and ad slots.
Robots.txt The contents of your robots.txt file, which tells search engines what to crawl. The link under the field opens the live file. See Search engine visibility.

When a feature’s page says it is off

Some admin pages belong to a feature you switch on elsewhere. If you open one while its feature is off, the panel takes you to the switch, with a note saying what to turn on:

Page Takes you to
Claims, Leads Settings › General › Directory: set the site type to Directory or Both.
Auctions settings Settings › General › Listing types: switch on Auctions.
Job applications Settings › General › Listing types: switch on Jobs pack.
Bookings Add-ons › Bookings.
Commission on sales The Stripe page in Add-ons: switch on Enable Stripe Connect.

Members and visitors who open these addresses see a “Page not found” page instead.

Updated 27 October 2026 · Suggest an edit