Photos

Good photos sell. Yclas resizes every photo sellers upload so that pages load quickly, while keeping them large enough to look sharp. Photo settings live in two places:

• How many photos a listing can have: Listings › Settings › Form fields › Number of Images.
• What sellers may upload and how photos are processed: Media › Listing photos.

Number of photos per listing

1. Go to Listings › Settings.
2. In Form fields, set Number of Images.
3. Click Save changes in the bar at the bottom.

Your Yclas plan sets the maximum, and the field shows it (Your plan allows up to N.). If you enter more, the plan’s maximum is saved. The Pricing page lists how many photos per listing each plan allows, so if you need more, for example 10 instead of 5, move to a plan that allows them (see Plans and billing) and then raise Number of Images yourself. Set 0 to remove photos from the posting form altogether, for example on a jobs board.

If the number changed without you touching it, check your plan: moving to a plan with a lower limit lowers Number of Images to match. Moving to a bigger plan doesn’t raise it, so set the new number yourself.

Upload and resize settings

1. In the admin panel, click Media in the sidebar.
2. Go to the Listing photos section.
3. Change the settings and click Save changes in the bar at the bottom.

Setting	What it does
Allowed Image Formats	Tick the formats sellers may upload: JPEG, JPG, PNG, WebP, GIF. Keep at least JPEG/JPG and PNG ticked: they are what phones and computers produce.
Max. Image Size	The largest file a seller can upload, in MB, up to 12 MB.
Image Quality	How strongly photos are compressed when they are saved, from 1 to 100 %. Around 80–90 % looks good and keeps files small.
Image Width	Photos wider than this (in pixels) are scaled down.
Image Height	Photos taller than this are scaled down. Leave it empty (Auto) to only limit the width and keep every photo’s proportions.
Thumb Width / Thumb Height	The size of the small version of photos used in lists of listings.
Disallow Nude Pictures	Checks each upload and rejects photos that look like nudity. The seller sees … Seems a nude picture so you cannot upload it.

What happens to an uploaded photo

1. It is checked against the allowed formats, the maximum size and, if switched on, the nudity check.
2. It is turned the right way up (phones often save photos sideways).
3. If you use a watermark, the watermark is added.
4. If it is larger than Image Width or Image Height, it is scaled down, keeping its proportions.
5. It is saved as a JPEG at your Image Quality and stored in Yclas’s cloud storage.

Changes to these settings apply to photos uploaded from now on. Photos already on your site keep the size and quality they were saved with.

Because every photo is saved as a JPEG, transparent backgrounds in PNG files become solid and animated GIFs stop moving. That’s fine for product photos; use the image library for logos and graphics in your pages.

Photos upside down or sideways

Phones don’t always turn the photo itself when you hold them sideways or upside down. Instead they save it as it came off the camera, with a note inside the file saying which way is up. Some apps and browsers read that note, others don’t, which is why a photo can look right on the seller’s phone and wrong on your site.

Yclas reads the note when a photo is uploaded and turns the photo the right way up before saving it, so the saved photo looks the same in every browser. If a photo still shows the wrong way round:

1. On the phone or computer, open the photo in its gallery or photo app, rotate it until it’s upright and save it. This turns the photo itself, not just the note.
2. Edit the listing, delete the photo under Manage Images with Delete, and upload the rotated copy with Add image.

If the photo was edited or sent through a messaging app first, it may have lost its note. Rotating and saving it as in step 1 fixes that too. There is no rotate button in the listing editor, so the photo has to be turned before it’s uploaded.

Why photos look cropped in lists

Your site shows each photo in two ways:

• On the listing’s own page, the whole photo is shown, scaled to fit, so nothing is cut off.
• In lists, search results and on the home page, every listing gets a tile of the same shape, so the grid lines up on computers and phones. Photos are scaled to fill the tile, and the edges that don’t fit are trimmed: the top and bottom of a tall photo, or the sides of a wide one. The tile’s shape comes from your theme and from Thumb Width and Thumb Height.

So a portrait photo taken on a phone may lose its top and bottom in the list, while it shows in full when you open the listing. Nothing is removed from the photo itself. To make the most of the tiles, ask sellers to take photos in landscape (phone held sideways) with the item in the middle, and put the best one first, since that’s the one shown in lists.

The main photo

The first photo of a listing is its main (cover) photo: it is the one shown in lists, search results and on the home page. On the posting form, the first one is the cover.

To choose another one later, the seller (or you) edits the listing and, under Manage Images, clicks Make Primary under the photo they want. Photos can also be deleted there with Delete, and new ones added with Add image.

Good to know

• You don’t need to set up any storage: listing photos are stored and delivered from cloud storage for you.
• If uploads fail with Is not valid format, check that the format is ticked in Allowed Image Formats. iPhones may send HEIC photos, which aren’t accepted; most phones convert them to JPEG when uploading through the browser.
• Sellers can also pick photos from Google Drive or Dropbox if you set that up: see Upload photos from Google Drive and Dropbox.
• The Image library at the top of the Media page holds the images you insert in pages and emails, not listing photos. See Media library.

Related guides

• Watermark your photos — stamp your site name on every photo.
• How members post a listing — the photo step of the form.
• Plans and billing — photo limits per plan.