For efficient email delivery, we highly recommend using a specialized SMTP service like Zoho, Mailgun, SendPulse or Amazon SES

To have a good deliverabilty of your emails you need to use your own email domain such as info@YOURDOMAIN.com and not something like mywebsite@gmail.com. Using free SMTP serivces like Gmail, Outlook or Yahoo it’s a bad idea since there’s lot of limitations on the amount of emails you can send. Please do not use them.

You can easily use you own domain to send emails by using Zoho for free. or many domain name companies offer paid email hosting .

It’s now mandatory to have the site working using SMTP or Elasticemail. This guide explains how to set up the SMTP configuration of your website.

Go to Settings -> Email Settings -> SMTP Configuration and specify or enable:

  • Smtp active: Enable this to activate SMTP
  • Smtp Secure: Enable if the SMTP connection needs to occur over ssl
  • Smtp host
  • Smtp port
  • Smtp auth: If SMTPAuth should be used
  • Smtp user
  • Smtp password

When you finish with the configuration, click SAVE

Zoho

1. Create an account on Zoho.com
2. Follow the instructions to verify your domain, add users (email accounts) and create groups.
3. On the step Configure Email Delivery, you need to login to your domain name provider panel and add the following DNS records:

  • Type: MX
  • Host Name: @
  • Address: mx.zoho.com
  • Priority: 10

and

  • Type: MX
  • Host Name: @
  • Address: mx2.zoho.com
  • Priority: 20

4. Proceed to Mail Client Configuration -> Outgoing/SMTP to find the configuration for your website SMTP:

Using SSL:

  • Smtp active: ON
  • Smtp Secure: SSL
  • Smtp host: smtp.zoho.com
  • Smtp port: 465
  • Smtp auth: ON
  • Smtp user: (example@zoho.com, or your own domain’s email address)
  • Smtp password: password

Using TLS:

  • Smtp active: ON
  • Smtp Secure: TLS
  • Smtp host: smtp.zoho.com
  • Smtp port: 587
  • Smtp auth: ON
  • Smtp user: (example@zoho.com, or your own domain’s email address)
  • Smtp password: password

Mailgun

1. Create an account on Mailgun.com
2. Obtain your SMTP credentials on your domains tab.
3. Verify your domain by following this guide.
4. Proceed to Mail Client Configuration -> Outgoing/SMTP to find the configuration for your website SMTP:

  • Smtp active: ON
  • Smtp Secure: SSL
  • Smtp host: smtp.mailgun.org
  • Smtp port: 465
  • Smtp auth: ON
  • Smtp user: your Default SMTP Login
  • Smtp password: password

SendPulse

1. Create an account on SendPulse.com
2. Obtaining your SMTP credentials on your SMTP settings.
SMTPSettings
3. Proceed to Mail Client Configuration -> Outgoing/SMTP to find the configuration for your website SMTP:

  • Smtp active: ON
  • Smtp Secure: SSL
  • Smtp host: smtp-pulse.net
  • Smtp port: 465
  • Smtp auth: ON
  • Smtp user: mail@domain.com
  • Smtp password: password

Amazon Simple Email Service

1. Create an account on AWS
2. Obtain your SMTP credentials by following this guide.
3. Proceed to Mail Client Configuration -> Outgoing/SMTP to find the configuration for your website SMTP:

  • Smtp active: ON
  • Smtp Secure: TLS
  • Smtp host: Enter the SMTP endpoint for the AWS Region in which you use Amazon SES. For a list of endpoints, see Amazon SES Endpoints.
  • Smtp port: 587
  • Smtp auth: ON
  • Smtp user: SMTP user name
  • Smtp password: SMTP password

Gmail

If you are using a Gmail account use the information provided below:

If your website is using SSL (https://):

  • Smtp active: ON
  • Smtp Secure: SSL
  • Smtp host: smtp.gmail.com
  • Smtp port: 465
  • Smtp auth: ON
  • Smtp user: email address (example@gmail.com)
  • Smtp password: gmail account password

If your website is using TLS (http://):

  • Smtp active: ON
  • Smtp Secure: TLS
  • Smtp host: smtp.gmail.com
  • Smtp port: 587
  • Smtp auth: ON
  • Smtp user: email address (example@gmail.com)
  • Smtp password: gmail account password

Outlook

  • Smtp active: ON
  • Smtp Secure: TLS
  • Smtp host: smtp-mail.outlook.com
  • Smtp port: 587
  • Smtp auth: ON
  • Smtp user: email address (example@outlook.com)
  • Smtp password: password

Important! Settings -> Email settings -> Notify Email must match your Smtp user

Yahoo

  • Smtp active: ON
  • Smtp Secure: TLS
  • Smtp host: smtp.mail.yahoo.com
  • Smtp port: 587
  • Smtp auth: ON
  • Smtp user: email address (example@yahoo.com)
  • Smtp password: password


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