Your Yclas account

Plans, billing, custom domains and getting help from the Yclas team.

Plans and billingHow the free trial works, how to choose, change or downgrade a plan, pay monthly or yearly, get receipts and refunds, update your card and cancel.
Connect your own domainShow your marketplace at your own address, such as yourdomain.com, with free SSL - the DNS records to add, how to test them and how to switch.
Email addresses on your domainGet a mailbox such as you@yourdomain.com with an email provider like Google Workspace or Zoho Mail, without affecting your marketplace.
Get help from Yclas supportOpen a support ticket from your Yclas account, include what we need to help quickly, and follow the conversation until it's solved.
Back up, export or close your siteWhat Yclas backs up for you, which data you can download yourself, how to get a full copy, and what happens when you close a site.
Remove the Yclas brandingWhere "Powered by Yclas" appears on a hosted site, and how to remove it by moving to a paid plan.
Can I access the database or files?Why hosted sites have no FTP or database access, and the ways you can still customise your site, add code and connect other tools.
My sitesThe My sites page in your Yclas account - every marketplace you run, its status and plan, and where to open its admin, change its settings or create another site.
Your Yclas account settingsChange the name, email, password and language of your Yclas account, add billing details and a VAT number for your receipts, and protect the account with two-step login.