Welcome to Yclas

Yclas lets you run your own classifieds site or marketplace without writing code or managing a server. You choose a name, and a minute later you have a working site where people can sign up, post listings, contact each other and, if you want, pay you for extras such as featured listings or memberships.

People use Yclas for local buy-and-sell boards, car and property listings, job boards, rental sites, business directories and niche communities such as vintage guitars or farm machinery.

How Yclas works

Yclas is a hosted service. We run the servers, keep the software up to date, back up your data and look after security. You manage everything else from your browser:

• Your marketplace is the public site your members visit. It starts at an address like yourname.yclas.com, and you can connect your own domain whenever you’re ready.
• The admin panel is where you run the site: listings, categories, users, payments, design and settings. Open it from any page of your site by signing in as the administrator. See A tour of the admin panel.
• Your Yclas account at yclas.com is where you manage the business side: your plan and payments, your domain, support tickets and any other sites you run.

Every site starts with a 15-day free trial, no credit card needed. After that you pick a plan to keep it online. See Plans and billing.

How this Help Centre is organised

The sections follow the way you’ll build your site:

Section	What you’ll find
Getting started	Creating your site, the admin panel and a checklist for launch day.
Your Yclas account	Plans, billing, your own domain, backups and getting help from our team.
Listings	Categories, locations, custom fields, photos, moderation and expiry.
Users and security	Members, roles, sign-up rules, spam protection and two-step login.
Payments and monetisation	Payment gateways, featured listings, memberships, coupons and checkout.
Content and communication	Pages, blog, FAQ, forum, messaging, newsletters and email templates.
Design and branding	Themes, logo, menus, widgets and custom CSS.
Site settings	General settings, languages, email delivery and maps.
Add-ons and integrations	Optional features and connections to other services.
SEO and growth	Getting found in search and growing your marketplace.
Tools and data	Imports, exports, sitemap, cache and scheduled tasks.
Troubleshooting	Fixes for the problems people most often run into.

Use the search box at the top of every page to jump straight to a topic. Inside your admin panel, the Search the guides box in the top bar searches the guides too.

Where to start

If your site is brand new, work through these in order:

1. Create your marketplace — if you haven’t yet.
2. A tour of the admin panel — find your way around in five minutes.
3. Add categories — the backbone of every marketplace.
4. Launch checklist — everything to check before you invite your first members.

Getting help

If you can’t find an answer here, our team is happy to help. Open a ticket from your Yclas account; we answer within 24 working hours. See Get help from Yclas support.

Related guides

• Create your marketplace — sign up and get your site online.
• A tour of the admin panel — what’s where in your site’s admin.
• Plans and billing — the free trial, plans and payments.