Plans and billing

Every Yclas site starts with a free trial. To keep it online after that, you choose a plan and pay for it from your Yclas account. This guide covers the whole cycle: the trial, choosing and changing plans, paying, renewals, receipts and cancelling.

Plans and prices are on the Pricing page. Prices are in US dollars.

The free trial

• Every new site gets 15 days free. No credit card is needed to start.
• During the trial, the admin panel’s sidebar shows how many days are left, with a Choose a plan link. You also get an email reminder about a week before the trial ends.
• When you choose a plan, everything you set up during the trial stays exactly as it is.
• During the trial your site is hidden from search engines, so only people you share it with find it. Once you choose a plan, search engines can list it.
• If the trial ends without a plan, the site is paused. Come back and choose a plan within 30 days and you lose nothing.
• Made a trial site you don’t need? You can delete it yourself.
• Want to skip the trial? On the Pricing page, click Or pay now and skip the trial under a plan. You name your site, then go straight to the checkout.

How the plans differ

There are three plans: Starter, Professional and Marketplace. They differ in how many listings your site can hold, how many photos each listing can have, how much AI is included every month (AI searches, listings written from a photo, AI page builder edits and more), a few features for bigger marketplaces and the level of support. Every paid plan includes your own domain with SSL.

Plan	Price	Listings
Starter	$19 a month for your first 3 months on a new site, then $69 a month	up to 5,000
Professional	$99 a month	up to 100,000
Marketplace	$149 a month	up to 300,000

Every plan includes the REST API. Professional adds, among others, copying a design from a website link, custom code sections, multilingual sites, business seller accounts, memberships, auctions, bookings and rentals (with vehicle test drives and property viewings), sale prices, returns, disputes and webhooks for Zapier and Make. Marketplace adds escrow and a commission on every sale, paid bookings with security deposits, the multi-seller shop (shopping cart, storefronts, bundles, live shipping rates and more), the Full API with API keys that have their own permissions, the MCP server for AI assistants and your own branded iPhone app.

See Compare plans, listings and AI allowances for everything each plan includes.

What happens if you reach your listing limit? We email you when you reach 90%, so you can tidy up old listings or move to a bigger plan. Nothing is deleted.

Choose a plan

You can start from either place:

• In your site’s admin panel, click Choose a plan in the sidebar (or in the trial pill at the top on a phone), then Choose this plan under the plan you want.
• At yclas.com, open My sites, click Settings next to the site and click Choose a plan (or Change plan).

Then, on the checkout page:

1. Pick your Billing cycle. Longer cycles, when offered, show how much you save compared with paying monthly.
2. Check your Billing details: your country and, if you’re a business in the EU, your VAT number (see “VAT” below).
3. If you have a coupon, enter it under Coupon and click Update and recalculate.
4. Under Payment, enter your card details and click Pay followed by the amount. On a phone or tablet with Apple Pay or Google Pay set up, you can tap that button instead, above the card form.

The card form is part of the checkout page, so you never leave Yclas. Payments are processed by Stripe; we never see your card number. If your bank asks for a security check, it appears in the form.

The plan starts straight away, and your site’s page in My sites shows the new plan and its renewal date. The order summary beside the form (folded under Show order summary on a phone) shows the plan, billing cycle, any coupon, VAT and the Total today.

If nothing is due today, the button says Save card and start plan: your card is saved for the plan’s renewals and the plan starts.

Left the checkout without paying? Your order is saved, and about an hour later we email you a reminder with a link straight back to it.

Renewals: monthly, every 6 months or yearly

The plans on the Pricing page are billed monthly; the Marketplace plan has no 6-month option. Some older plans renew every 6 months or yearly, and keep doing so. When a plan has another cycle, you pick it under Billing cycle at checkout; compare the price per month before you choose. When you click Renew now (see below), the checkout shows the other cycle too if your plan has one, so you can switch there. To move to a cycle the checkout doesn’t offer, open a support ticket.

Plans renew automatically for the same cycle: a yearly plan renews every year, a monthly plan every month. The payment is taken the day before your plan’s end date, from the card you used, at the plan’s regular price (a coupon applies to your first payment only). Your site’s settings page on yclas.com shows Subscription status: Active — Renews automatically and the date it renews.

If a payment doesn’t go through, we email you straight away with a link to pay, and try your card again over the following weeks. If the plan’s end date passes without a successful payment, the site goes offline until you pay.

Starter at $19: the new-site price covers your first 3 monthly payments. After that, the plan renews at the regular Starter price of $69 a month on its own, with nothing for you to do. About a week before the first $69 payment, we email you the new amount and the date.

To pay an overdue or upcoming renewal yourself, open My sites › Settings for the site and click Renew now.

Keep your card up to date to avoid interruptions: see “Change your card” below.

Change plan

You can move to another plan at any time. At yclas.com, open My sites › Settings for the site, click Change plan and choose the new one. You pay for the new plan at checkout, and it takes effect straight away.

The days left on your current plan aren’t lost: they’re converted at the new plan’s price and added on. For example, if you have 20 days left on a plan that costs half as much as the new one, about 10 days are added to the new plan. Partial days are rounded up in your favour.

• Introductory (promo) prices are for new sites only, so you can’t switch an existing paid site to one.

Downgrade to a smaller plan or to free

To pay less, move to a smaller plan with Change plan, as above. Check the smaller plan’s limits on the Pricing page first: if it allows fewer photos per listing, your site’s photo limit is lowered to match, and AI features the smaller plan doesn’t include stop (see Compare plans). Moving from Professional to Starter also turns off bookings (with test drives and viewings) and sale prices: bookings already made stay readable, and your settings are kept for an upgrade.

There’s no free plan to move to: the free trial is only for new sites, and a paid site can’t go back to it. If you want to stop paying altogether, cancel your subscription (below). The site stays online until the end of the period you’ve paid for.

Receipts and invoices

Every payment has a receipt. At yclas.com, open Purchases in the top menu to see your payments, then click Receipt on any of them. The receipt shows the date, what you paid for, the amount, any coupon applied and who it’s billed to. Click Print or save as PDF to keep a copy.

The address and VAT number on your receipts come from Edit profile › Billing details in your Yclas account. Fill them in before you pay so they appear on the receipt. See Your Yclas account settings.

VAT

If you’re in the European Union we have to add VAT at your country’s rate. If you’re a VAT-registered business, add your EU VAT number at checkout (or in Billing details in your profile). Once the number is checked, no VAT is charged.

Change your card

Your plan renews on the card you paid with. To use another card, for example because the old one is about to expire:

1. At yclas.com, open Edit profile (in the menu under your name) and go to Payment card.
2. Enter the new card’s details in the card form.
3. Click Save card. If your bank asks for a security check, it appears in the form.

You see Card changed, and your renewals are charged to the new card from then on. Saving a card charges nothing. The Payment card section appears once you’ve paid by card.

Cancel your subscription

1. At yclas.com, open My sites and click Settings next to the site.
2. In Subscription, click Cancel subscription.
3. Tell us why you’re cancelling: pick a reason and, if you like, add a few words under Anything else we should know?. It helps us improve Yclas.
4. Click Cancel subscription to confirm.

Nothing renews after that. The site stays online until the end of the period you’ve paid for, then goes offline. We email you a confirmation.

Changed your mind? On the same page, click Activate subscription and the plan renews as before.

An expired site isn’t deleted straight away: My sites shows The site is offline. Your listings and settings are kept until… with the date. After that date the site is deleted with all its listings, members and photos. If you might come back, renew before then; if you want a copy of your data, see Back up, export or close your site.

Cancelling stops the payments, but it doesn’t delete your site or your Yclas account straight away. To close your account or have a site deleted, see Back up, export or close your site.

Refunds and the money-back guarantee

Every plan comes with a 30-day money-back guarantee. If you’re not happy, ask for a full refund within 30 days of paying, and you get the whole amount back. It also covers a renewal you didn’t want: cancel the subscription first (above) so it doesn’t renew again, then ask for the refund. Custom design and development work isn’t covered.

To ask for a refund, open a support ticket or reply to your receipt email. Say which site and which payment it’s about (the date and amount on the receipt). The refund goes back to the card you paid with; depending on your bank, it can take a few days to show on your statement.

Payment questions

For anything else about a payment, such as a charge you don’t recognise, a payment that failed or a receipt you need changed, reply to your receipt email or open a support ticket.

Related guides

• Compare plans — prices, limits and the AI included in each plan.
• My sites — every site you run, with its plan and status.
• Your Yclas account settings — billing details, card and security.
• Connect your own domain — included on every paid plan.
• Remove the Yclas branding — what changes when you’re on a paid plan.